What Information Do We Collect?
The information we gather enables us to personalize, improve and continue to operate the Services. In connection with certain aspects of the Services, we may request, collect and/or display some of your Personal Information. We collect the following types of information from our users.
If you create an Account or download content or a product (considered setting up an “Account” herein), you will provide information that could be Personal Information, such as your username, password and email address. You acknowledge that this information may be personal to you, and by adding Services and providing Personal Information to us, you allow others, including us, to identify you and therefore may not be anonymous. We may use your contact information to send you information about our Services, but only rarely when we feel such information is important. You may unsubscribe from these messages by: 1) unsubscribing with our third party “Payment Processor” or 2) writing to Holistic Caring: 5210 Balboa Ave., Suite F, San Diego, CA 92117. We reserve the right to contact you when we believe it is necessary, such as for account recovery purposes.
Information we may receive from third parties:
We may receive information about you from third parties. For example, if you access our Services through a third-party connection or log-in, for example, through Facebook Connect, by “following,” “liking,” linking your account to the Services, etc., that third party may pass certain information about your use of its service to us. This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. If you allow us access to your friends list, your friends’ user IDs, and your connection to those friends, may be used and stored to make your experience more social, and to allow you to invite your friends to use our Services as well as provide you with updates if and when your friends join our Services. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Services. You may also unlink your third party account from the Services by adjusting your settings on the third party service. If you unlink your third party account, we will remove the information collected about you in connection with that service.
IP Address Information and Other Information Collected Automatically:
We may automatically receive and record information from your web browser when you interact with the Services, including your IP address and information from cookies and other technology. This information is used for fighting spam/malware and also to facilitate collection of data concerning your interaction with the Services (e.g., what links you have clicked on).
Generally, the Services may automatically collect usage information, such as the number and frequency of visitors to the Site. We may use this data in aggregate form, that is, as a statistical measure, but not in a manner designed to identify you personally. This type of aggregate data enables us, and third parties authorized by us to figure out how often individuals use parts of the Services so that we can analyze and improve them.
Email Communication to you:
We may receive a confirmation when you open an email from us. We use this confirmation to improve our customer service.
Email Communications with Us:
As part of the Services, you may occasionally receive email and other communications from us. Information provided by you via general e-mail inquiries such as your e-mail address is used only to respond to your inquiries in the ordinary course of business, and is never shared with third parties.
Information Collected Using Cookies:
Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. Turning off the cookie feature may prevent you from taking advantage of some features of the Services.
If you prefer not to receive Cookies through the Site or Services, you may opt out of Google Analytics or control how your browser responds to Cookies by adjusting the privacy and security settings of your web browser. Unless you set your browser settings to refuse all Cookies, our system my issue Cookies when you access or the Services or Site.
“Do Not Track”
Neither Holistic Caring nor the website knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.
Information Related to Advertising and the Use of Web Beacons:
To support and enhance the Services, we may serve advertisements, and also allow third parties’ advertisements, through the Services. These advertisements are sometimes targeted and served to particular users and may come from third party companies called “ad networks.” Ad networks include third party ad servers, ad agencies, ad technology vendors and research firms.
Advertisements served through the Services may be targeted to users who fit a certain general profile category and may be based on anonymized information inferred from information provided to us by a user, including Personal Information (e.g., gender or age), may be based on the Services usage patterns of particular users, or may be based on your activity on Third Party Services. We do not provide Personal Information to any ad networks for use outside of the Services.
To increase the effectiveness of ad delivery, our payment processor and other third parties may deliver a file (known as a “web beacon”) from an ad network to you through the Services. Web beacons allow ad networks to provide anonymized, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and web beacons from the ad network’s servers, these companies can view, edit or set their own cookies, just as if you had requested a web page from their site.
How, and With Whom, Is My Information Shared?
Please also remember that if you choose to provide Personal Information using certain public features of the Services, then that information is governed by the privacy settings of those particular features and may be publicly available. Individuals reading such information may use or disclose it to other individuals or entities without our control and without your knowledge, and search engines may index that information. We therefore urge you to think carefully about including any specific information you may deem private in content that you create or information that you submit through the Services.
We have never sold, nor will we sell your Personal Information
Information You Elect to Share:
We may collect statistical information about how both unregistered and registered users, collectively, use the Services (“Aggregate Information”). Some of this information is derived from Personal Information. This statistical information is not Personal Information and cannot be tied back to you, your Account or your web browser.
We may share Aggregate Information with our partners, service providers and other persons with whom we conduct business. We may share this type of statistical data so that our partners can understand how and how often people use our Services and their services or websites, which facilitates improving both their services and how our Services interface with them. In addition, these third parties may share with us non-private, aggregated or otherwise non-Personal Information about you that they have independently developed or acquired.
As stated above, we do not currently collect financial information, as that information is collected and stored by our Payment Processor. However, we may from time to time request and receive some of your financial information from our Payment Processor for the purposes of completing transactions you have initiated through the Services, enrolling you in discount, rebate, and other programs in which you elect to participate, protecting against or identifying possible fraudulent transactions, and otherwise as needed to manage our business.
Information Shared with Our Agents:
We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may need to share Personal Information with our Agents in order to provide products or services to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents.
Information Disclosed Pursuant to Business Transfers:
In some cases, we may choose to buy, sell, or license assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired or licensed, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this policy.
Information Disclosed for Our Protection and the Protection of Others:
Information We Share With Your Consent:
Except as set forth above, you will be notified when your Personal Information may be shared with third parties and will be able to prevent the sharing of this information.
What Information of Mine Can I Access?
If you are a registered user or have bought a product (System or Content) from the Site, your purchase receipt or registration on our site will grant you access to the product available to you. Registered and unregistered users can access and delete cookies through their web browser settings
What Choices Do I Have Regarding My Information?
You can always opt not to disclose certain information to us, even though it may be needed to take advantage of some of our features. You can request your contact information be deleted. Please note that we will need to verify that you have the authority to delete this information. Please submit a written request to the following address: Holistic Caring, 5210 Balboa Ave., Suite F, San Diego, CA 92117 and include a copy of your receipt. Any activity generated prior to deletion will remain stored by us for a commercially reasonable time for backup, archival, or audit purposes, and such activity and/or information may be publicly accessible.
California Privacy Rights: Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes and providing contact information for such affiliates.
We do not knowingly collect or solicit any information from anyone under the age of 21 or knowingly allow such persons to register as users. The Services and their content are not directed at persons under the age of 21. In the event that we learn that we have collected personal information from a person under age 21 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 21, please contact us at: Holistic Caring, 5210 Balboa Ave., Suite F, San Diego, CA 92117. In accordance with California law, minors under the age of eighteen (18) may remove or request and obtain removal of content they share on the Site (or App). In order to remove or request and obtain removal of such content and information, user (Client) may submit a written request to the following address: Holistic Caring, 5210 Balboa Ave., Suite F, San Diego, CA 92117. Users (Clients) should be aware that removing content and information posted by a minor does not ensure complete or comprehensive erasure of content or information posted on our Site or Services.
Under certain circumstance, Holistic Caring may not have to comply with the above removal requirements. Holistic Caring also reserves the right, to the extent of the law, to anonymize the posted content or information or to make such content or information invisible to other users (Clients) and the public, instead of removing or deleting the content or information.
If you are a California resident and would like a copy of this notice, please submit a written request to the following address: Holistic Caring, 5210 Balboa Ave., Suite F, San Diego, CA 92117.
Is Information About Me Secure?
We seek to protect your information to ensure that it is kept private; however, we cannot guarantee the security of any information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
Malware/Spyware/Viruses: Holistic Caring does not knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.
Transfer of Information Across National Borders:
What If I Have Questions or Concerns?
f you have any questions or concerns regarding privacy using the Services, please send us a detailed message at: Holistic Caring, 5210 Balboa Ave., Suite F, San Diego, CA 92117
Effective July 2020 – All rights reserved